FAQ's
What’s included:
What’s included in your membership? We’re glad you asked. You’ll receive credibility with your work colleagues, legendary status with your friends, happiness with your spouse, strength (physical and emotional) as well as knowledge. And remember, knowledge is power.
Oh, and based on your selections, you’ll also receive a mixed case of beer:
Lager Louts – we’ve got your back. Your tastebuds will be tantalised by Lagers and Pilsners. You’ll receive two 4-packs from three different breweries (24 tinnies in total).
Explorers – hold onto your hat - your case will include a mix of Pale Ale, IPA, XPA, Red IPA, Dark Ale and sometimes a Sour. You’ll receive two, 4-packs from three different breweries. You can trust us to balance the case to give you a fantastic variety, so you can truly experience the spice of life (24 tinnies in total).
Beerologists – we know what you suds-professors want. You’re going to be raised up to beer heaven. Your six 4-packs will be selected from limited releases from a number of incredible breweries (24 tinnies in total).
Can I change my subscription?
Your happiness matters to us. Just log into your account and change your subscription selection or send us an email (caine@gettincrafty.com.au) and we’ll do it for you.
Subscription frequency
We are here to spread beer-cheer. You can choose to receive your case monthly, bi-monthly or quarterly. But gee, monthly would be sensational. Wouldn’t it?
Can I change my subscription frequency?
You bet you can. It’s all about you! We’d be amazed if you’d want to do anything other than increasing your deliveries, but sure, log into your account and change your subscription selection. Or send us an email (caine@gettincrafty.com.au), and we’ll do it for you.
By when do I need to order?
As Steven Bradbury will tell you, it’s all about timing. We close our orders on the 21st of each month. Any new subscribers after that date will receive their first case of deliciousness (is that even a word?) in the following month’s delivery.
When will I be billed?
You’ll be in such a quality-beer-infused, blissful world that you’ll barely even notice us slipping your tiny payment onto your credit card.
So if you joined the coolest beer club in the world (our belief although not scientifically proven) on the 10th of May, you will then be billed on the 10th of each month (or bi-monthly or quarterly depending on your thirst.)
Can I change my Credit Card?
We won’t let anything stand between you and the suds. Log into your account and update or send us an email (caine@gettincrafty.com.au), and we’ll do it for you.
When do we deliver?
We ship on the 1st of each month. Then shortly after that… beer bliss.
What happens if I’m not home when the beer is delivered?
We’re pretty sure you’ll call in sick to work, so you can meet the delivery driver at your door, give them a hug and race your stash into the fridge as quickly as possible. Ideally, your beer will be signed for by a person over 18-years old, however, we do offer subscribers the option of providing instructions to leave the beer without signature. Of course, subscribers accept the risk associated with this (in case your son steals the beer and disappears with his mates).
My shipment was damaged.
Huh? How the hell does a courier damage a case of beer?? If it happens, don’t hesitate to send us an email (enquiries@gettincrafty.com.au) with a couple of photos, and we’ll get a replacement out to you ASAP. We simply can’t have you beerless.
I need to speak to someone.
We are always keen to chat, especially if that chat revolves around beer. All enquires are managed online; please send us an email to caine@gettincrafty.com.au